b' JMT Show ConceptsHIPPOTIZER SUPPORTNever Fail to DeliverProjects today are expected to push boundaries and venture into uncharted territories, making proactive technical support essential. At Green Hippo, technical support is a priority; our goal is to respond to new cases within one hour during working hours (US & UK time). Outside of these hours, on weekends, and on holidays, we strive to address critical issues within four hours and respond to less urgent cases by the next working day.'